Last Reviewed: 14 December 2024

Privacy Policy

Scope

This Privacy Policy is issued by Electrical & Automated Control Systems WA Pty Ltd (ACN 155 724 735), trading as EAC Systems Aus ("we," "us," or "our"). It applies to all personal information collected, used, stored, and disclosed in connection with our website ("Website") and services. By using our Website or engaging with our services, you agree to this policy. If you do not agree, please refrain from using our services.

This Privacy Policy complies with:

  1. Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs).
  2. Spam Act 2003.
  3. Where applicable, international standards such as the General Data Protection Regulation (GDPR).


Information We Collect

We collect personal and non-personal information necessary for our business activities, which includes:

Personal Information:

  1. Name, contact details, and company information.
  2. Employment details such as qualifications, professional memberships, and references.
  3. Sensitive information (e.g., health data, immigration status, or criminal history) when required for compliance or service provision, subject to explicit consent.

Non-Personal Information:

  1. IP address, browser type, and usage data such as pages visited and time spent on the Website.


How We Collect Information

We collect information:

  1. Directly from you: Via forms, communications (email, phone), or when you use our Website.
  2. From third parties: Recruitment agencies, referees, government entities, and other service providers. Where third parties provide information, they are required to ensure compliance with Australian privacy standards.
  3. Automatically: Through cookies and web beacons to improve Website functionality and user experience. These tools do not collect personally identifiable information without consent.

Cookies:

  1. Essential cookies enable core Website functionality.
  2. Analytics cookies track usage for service improvement.
  3. Advertising cookies deliver targeted promotions.

Users can manage cookie preferences through browser settings.


Use and Disclosure of Personal Information

We use personal information for purposes including:

  1. Providing and improving our services.
  2. Communicating with you.
  3. Verifying identity and credentials.
  4. Marketing and promotional activities (with opt-out options).
  5. Compliance with legal obligations.

Disclosure:

  1. We may disclose information to:
  2. Authorized representatives, agents, or contractors providing services.
  3. Third-party service providers (e.g., IT hosting, payment processing).
  4. Regulators, law enforcement, or government agencies as required by law.
  5. Entities involved in business transfers (e.g., mergers or acquisitions).

When transferring information overseas, we ensure that recipients comply with privacy protections equivalent to the APPs through standard contractual clauses or certifications.


Data Retention and Security

We retain personal information only as long as necessary to fulfill business purposes or comply with legal requirements. When no longer required, information is securely destroyed or de-identified.

Security measures include:

  1. Encryption for data in transit and at rest.
  2. Access controls and regular audits.
  3. Secure physical and digital storage systems.


Your Rights

You have the right to:

  1. Access and Correct Information: Request access to your personal information or corrections if inaccurate.
  2. Opt-Out: Unsubscribe from marketing communications at any time via the "unsubscribe" link or by contacting us.
  3. Complain: Lodge complaints about breaches of this policy or privacy laws.

Contact for Requests and Complaints:

  1. Privacy Officer
  2. Email: admin@eacsystems.com.au
  3. Postal Address: U2 / 106 Ardross Street, Applecross, WA

We will acknowledge complaints within 7 days and aim to resolve them within 30 days. Unresolved complaints may be escalated to the Office of the Australian Information Commissioner (OAIC).


Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Review the privacy policies of third-party sites to understand their data handling.


Updates to This Policy

This Privacy Policy is reviewed periodically to reflect changes in laws or practices. Updates will be published on our Website.


Effective Date: 14 December 2024


Link to managed policy is located here: Privacy Policy